Privacy Policy

1. Data Controller

1. The entity responsible for collecting and processing your personal data is:
2. Sucessacessível, Lda
3. Headquarters: Rua João de Freitas Branco, N.º 30B 1500-359 Lisbon
4. NIPC/NIF: 516522833
5. Contact email address: info@syncorp.pt

2. Data Collection and Processing Purposes

Data Collection

1. We only collect personal data necessary to provide our services and ensure a good browsing experience on the Website.
2. The personal data we may collect includes, for example, your name, phone contact, email address, or other information voluntarily provided to us.

Processing Purposes

1. Service Provision: To manage requests sent to us through forms or other contact methods (phone, SMS, WhatsApp, etc.).
2. Communications: To contact you about services, offers, marketing campaigns, or updates that may be of interest to you. Such communications may be made by phone calls, SMS, WhatsApp, or similar channels.
3. Website Optimization: To analyze and improve our Website, services, and features, including through cookies (see Section 6).

3. Data Retention Period

1. Sucessacessível undertakes not to keep your personal data for longer than strictly necessary for the purpose(s) for which they were collected or to comply with legal obligations. Whenever there is no legal or contractual basis justifying retention, we will delete your personal data.
2. As a general rule, and unless there is a legal obligation otherwise, we try not to keep your personal data for more than 30 (thirty) days after completing the purpose that motivated its collection.

4. Data Sharing with Third Parties

1. Service Providers: Your personal data may be shared with third parties that provide services to Sucessacessível, such as data hosting or IT support, solely to meet the purposes outlined above.
2. Legal Obligation: In certain situations, we may have to share personal data to comply with legal obligations or court orders.
3. Marketing and Communications: We will never sell or transfer your personal data to third parties for marketing purposes without your prior and explicit consent.
4. In any case, we ensure that the third parties receiving your personal data adopt adequate technical and organizational measures to protect your data.

5. Data Subject Rights

1. As a data subject, the law grants you the following rights, which you can exercise at any time:

1. Right of Access: Obtain confirmation of whether your personal data is being processed and, if so, access it.
2. Right of Rectification: Request the rectification of inaccurate or incomplete personal data.
3. Right to Erasure: Request the deletion of your personal data, when applicable (for example, when it is no longer needed for the purpose for which it was collected or when you withdraw your consent).
4. Right to Restriction of Processing: Request the limitation of the processing of your personal data in certain circumstances (for example, while you contest the accuracy of the data).
5. Right to Data Portability: Receive the personal data you provided to us, in a structured, commonly used, and machine-readable format, and transmit that data to another data controller, if technically feasible.
6. Right to Object: Object to the processing of your data for direct marketing purposes or for reasons related to your particular situation.
7. Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.
8. To exercise any of these rights, you should send a written request to the email address [insert contact email]. If you believe your rights have not been properly safeguarded, you can also file a complaint with the Portuguese Data Protection Authority (CNPD).

6. Cookie Policy

1. We use cookies to improve performance and your user experience on our Website.

6.1 What are cookies?

1. Cookies are small text files placed on your computer or mobile device when you visit a certain site. They allow your device to be recognized on your next visit, helping us provide a more personalized user experience.

6.2 What are cookies used for?

1. Essential Cookies: Required for our Website to function (e.g., logging into secure areas).
2. Analytical Cookies: Used to analyze how users utilize the Website and monitor performance (e.g., most popular pages, error identification).
3. Functionality Cookies: Allow the Website to remember user preferences (e.g., keeping you logged in, chosen language).
4. Advertising Cookies: Target advertising according to each user’s interests, measuring campaign effectiveness.

6.3 Cookie Management

1. You can manage or block cookies through your browser settings. Disabling cookies may affect certain features of the Website.

6.4 Newsletters and Emails

1. Our newsletters may include a “pixel” that lets us know if they were opened and whether there were any clicks on links or ads. If you wish to stop receiving our communications, you can always unsubscribe via the link provided in the newsletter itself or by contacting us directly.
2. For more information, you can visit www.allaboutcookies.org.

7. Marketing Communications and Contact

1. Communications: We may occasionally contact you by phone calls, SMS, WhatsApp, or email for marketing, service promotion, or sharing relevant information.
2. Consent and Opt-out: Your consent will always be requested in the first communications, and you may opt out of receiving further contacts at any time by following the cancellation instructions in the message or by sending us an email at [insert contact email].

8. Data Security

1. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission or storage system is entirely secure. We strive to ensure the security of your data, but we cannot guarantee absolute security of any information transmitted.

9. Changes to this Policy

1. We reserve the right to change this Privacy Policy at any time, with any changes duly published on our Website. The date of the last update is at the top of this page. We recommend periodically reviewing this document to stay informed about how we handle your data.

10. Contacts

1. If you have any doubts, questions, or complaints related to this Privacy Policy or to the processing of your personal data, you can contact us through the following means:
2. Email: info@syncorp.pt
3. Address: Rua João de Freitas Branco, N.º 30B 1500-359 Lisbon
4. We appreciate your trust in our services and your commitment to our Privacy Policy.
5. Sucessacessível, Lda – Rua João de Freitas Branco, N.º 30B 1500-359 Lisbon, 01/27/2025